A couple of weeks ago, Jen and I attended a knife show in Jersey City. While wandering the space, we started talking with Matthew Parkinson, a bladesmith from Dragon’s Breath Forge in Connecticut. (If you’ve ever seen the show Forged in Fire, Matthew was one of the competitors whose blade had to withstand a gunshot.)... Continue Reading →
Service With a (Faked) Smile
Yesterday, Jen and I had brunch with one of my library co-workers. During our meal, the topic of customer service came up. She remembered that I had said in a staff meeting that good customer service is an acting job. She said that really stuck with her because I always seem to be smiling and... Continue Reading →
Holiday Peace of Mind
I missed my Friday blog post due to needing to shovel snow before work. Earlier in the week, I wrote a post for Facebook that I’ll expand on here. This Thursday will be Thanksgiving Day. Folks are posting holiday recipes, sending party invitations, and preparing for the core trio of U.S. holidays: Thanksgiving, Christmas, and... Continue Reading →
Writing What You’ve Been Told
Over the years, a lot of people have decided to confide in me. For reasons I don’t fully understand, I often hear about childhood traumas, marital problems, people’s alcohol or drug usage, their financial troubles, and their sex lives. These discussions aren’t just between me and my close friends. I’ve had them with colleagues at... Continue Reading →
Creatives: You’re Allowed To Be a Little Selfish
I found the following quote in writer Blake Atwood’s newsletter today. “Creative work is not a selfish act or a bid for attention on the part of the actor. It’s a gift to the world and every being in it. Don’t cheat us of your contribution. Give us what you’ve got.” – Steven Pressfield I... Continue Reading →